1. Introduction
Paceline Companies (“Paceline,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and any related subdomains (collectively, the “Site”), how we use that information, with whom we share it, and the choices you have regarding your information.
By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site.
2. Information We Collect
We collect two general categories of information about visitors to the Site.
a. Information You Provide to Us
When you complete a contact form, partnership inquiry form, or otherwise communicate with us, you may provide us with:
- First and last name
- Business or company name
- Business email address
- Telephone number
- Job title or role, when supplied
- The contents of any message, comment, or attachment you choose to send
- Any other information you voluntarily share with us
b. Information Collected Automatically
When you visit the Site, our servers and analytics tools may automatically collect:
- Internet Protocol (IP) address and approximate geographic location derived from it
- Browser type, browser language, and operating system
- Device type, screen resolution, and basic device characteristics
- Pages viewed, time spent on pages, links clicked, and the order in which pages are visited
- The website or search engine that referred you to the Site
- Date and time of access
This information is collected through cookies, web beacons, server log files, and similar technologies. See “Cookies and Similar Technologies” below for more detail.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, requests, or partnership applications
- To provide, operate, maintain, and improve the Site and our services
- To communicate with you about opportunities, services, and updates that may be relevant to your business
- To analyze how the Site is used so we can improve content, navigation, and performance
- To detect, prevent, and address technical issues, security incidents, and fraudulent activity
- To comply with applicable law, regulations, and lawful requests from public authorities
- To protect the rights, property, and safety of Paceline Companies, our personnel, our partners, and the public
We do not sell your personal information.
4. How We Share Information
We share information only as described below.
a. Service Providers
We use trusted third-party service providers to host the Site, deliver email, monitor analytics, and process form submissions. These providers may have access to your information solely to perform tasks on our behalf and are contractually obligated to protect it and not use it for any other purpose.
b. Operating Companies
Paceline Companies operates a portfolio of brands, including OnSite Dealer Solutions and Danny’s Detail Services. If you contact us about an opportunity that is best handled by one of our operating companies, we may share your inquiry internally with the appropriate team so they can respond.
c. Legal Requirements
We may disclose information when required to do so by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, comply with a judicial proceeding, respond to a government request, or protect the safety of any person.
d. Business Transfers
If Paceline Companies is involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will provide notice on the Site before personal information becomes subject to a different privacy policy.
We do not rent, sell, or trade personal information to third parties for their own marketing purposes.
5. Cookies and Similar Technologies
The Site uses cookies and similar tracking technologies (such as pixel tags and local storage) to recognize your browser, remember your preferences, measure traffic, and improve your overall experience. The categories of cookies we may use include:
- Strictly necessary cookies that are essential for the Site to function and cannot be switched off.
- Analytics cookies that help us understand how visitors interact with the Site so we can improve it.
- Functional cookies that remember choices you make to give you a more personalized experience.
You can control cookies through your browser settings, including blocking or deleting them. Disabling cookies may affect the functionality of certain parts of the Site. We do not respond to “Do Not Track” browser signals at this time, as no industry standard for those signals has been finalized.
6. Your Rights and Choices
Depending on the jurisdiction in which you live, you may have certain rights regarding your personal information, including:
- The right to know what personal information we have about you
- The right to access a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of certain uses or disclosures
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with a data protection authority
Residents of California (under the CCPA and CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other U.S. states with comparable privacy laws have additional rights, including the right to opt out of the “sale” or “sharing” of personal information. As stated above, Paceline Companies does not sell personal information.
To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will respond within the timeframes required by applicable law. We may need to verify your identity before processing your request.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials and devices used to access the Site secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we delete or anonymize it.
9. Children’s Privacy
The Site is intended for business audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, please contact us so we can delete it.
10. International Visitors
The Site is operated from the United States. If you are accessing the Site from outside the United States, please be aware that information you provide to us may be transferred to, stored in, and processed in the United States, which may have data protection laws different from those of your country. By using the Site, you consent to the transfer of your information to the United States.
11. Third-Party Links
The Site may contain links to third-party websites, including the websites of our operating companies and partners. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us using this form: